You had to book through the web page. We were traveling in the mountains in Montana and I was unable to book on line I had to book directly with the hotel as I kept dropping the calls to the number as well.
The next week we stayed at a different comfort in. I was assured they checked and altered my reservation or whatever they had to do to make me eligible.
I did not check till now when I am wanting to use my free room and no bonus points have been posted. I called and spoke to two managers and I was told I was eligible but because it had been more than 60 days they could not give me the credit. And he said I should have checked sooner.
I seriously laughed out loud and said so because I did not log in and double check that what your employee told me to be true was or was not actually taken care of I am out of luck in getting my free room? He said that is correct. I gave this program one star simply because the promotion was offered. Epic fail on customer service. I will go out out of my way to not stay at choice hotels unless there is someone reading this that has the power to make this right.
When rate a 0 but thier is no option. The customer service employees do not have any respect for the customers. I made reservations online get to the place they can not even see that I made reservations.
The hotel was good enough to accommodate me by giving me the same price which was wonderful. Speaking to an agent that charged my card for a reservation that I could not use he tells me I have no reason to be asking for a refund. The hotel had to accommodate me not Choice. Choice is full of employees that lack the ability to work in the customer service field. Clicking on the Download Now Visit Site button above will open a connection to a third-party site. Developer's Description By Hotels.
Access more than 20, last minute deals. Sort and filter using the Hotels. See rich hotel information including guest reviews from hotels. At Hotels. Full Specifications. What's new in version 2.
Release April 7, Date Added April 7, Version 2. Operating Systems. Operating Systems Windows, Windows 8, Windows Additional Requirements None. I stayed 10 nights, and was not able to get my stamps for any nights. However, I decided to call and no one was able to help me after constantly being hung up on.
Then I decided to try the help chat and after an hour and a half of non stop transferring from one department to another. As well as constant disconnections I was just furious. Then finally, I was transferred to another agent Christine Joy C. No one was able to answer a simple question. Honestly a simple yes or no would have been suffice after an hour, but instead gave me the run around. I hate writing reviews, and truthfully I would have given this app and customer care a zero star rating if it was possible, but because I was actually grateful for her assistance I give you guys 5 stars and I will continue to book through this app for future endeavors.
The developer, Hotels. The following data may be used to track you across apps and websites owned by other companies:. The following data may be collected and linked to your identity:. The following data may be collected but it is not linked to your identity:. Privacy practices may vary, for example, based on the features you use or your age. Learn More. Hit us up at: feedback hoteltonight.
Tonight, tomorrow, and beyond - book awesome hotels at amazing rates. Download HotelTonight today to start planning less and living more. HotelTonight Local Getaways Widget is now live! Unlock the best deals nearby for a spontaneous adventure. Additionally, in this latest update, we've made performance improvements and fixed some issues, to make it even easier and more fun to book a place to stay on HotelTonight.
Plan Less. Live More! By unearthing unsold rooms, this helpful app can offer some steep savings. Bring on the spontaneous trips! The concept of the app is genius. Prices are good and fair for last min booking. Sometimes you just party too hard that you just want to crash in a nice bed till 10am and leave.
This is directed to the business development team when picking new places But I realize that third party bookings are not the main revenue generator but at least treat us with some kind of respect. We filled a room for a very low price that might have been empty. I rather stay at the same place then different ones
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